Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service and tells you about your privacy rights and how the law protects you.We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

The words of which the initial letter is capitalised have meanings defined under the following conditions.For the purposes of this Privacy Policy:

You refers to the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Service.

- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to PlantQuest Ltd.  with an address at Unit 1B, Industrial Park, Cork Rd, Waterford, X91 DT38, Ireland, Ireland. For the purpose of the GDPR, the Company is the Data Controller.

- Application refers to the software program provided by the Company downloaded by You on any electronic device, named “PlantQuest”

- Affiliate refers to an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

- Account refers to a unique account created for You to access our Service or parts of our Service.

- Service refers to the Application or any information collected through this website (plantquest.io) and on any related services, sales, marketing, event or a combination thereof.

- Country refers to Ireland

- Service Provider refers to any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.For the purpose of the GDPR, Service Providers are considered Data Processors.

- Personal Data refers to any information that relates to an identified or identifiable individual.For the purposes of GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.

- Device refers to any device that can access the Service such as a mobile phone,or a digital tablet.

- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

- Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person or entity which alone or jointly with others determines the purposes and means of the processing of Personal Data.

Collecting and Using Your Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

- Mobile phone number

- Email address

- Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address),  Your location, time and date of location, the time spent in that location, unique device identifiers and other diagnostic data.When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

While using Our Application, in order to provide features of Our Application, We may collect, with your prior permission:

While using Our Application, in order to provide features of Our Application, We may collect, with your prior permission:

- Information regarding your location

We use this information to provide features of Our Service, and to improve and customize Our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server or it may be stored on Your device.

You can enable or disable access to this information at any time, through Your Device settings.

You can also enable or disable location services when You use Our Service at any time, through Your Device settings.The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.

To manage Your Account, the Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

For the performance of a contract, the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

To contact You, to contact You by email, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To manage Your requests, to attend and manage Your requests to Us.

We may share your personal information in the following situations:

With Service Providers, we may share Your personal information with Service Providers to monitor and analyze the use of our Service, to help support and maintain Our Service, to contact You.

For business transfers, we may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.

With Affiliates, we may share Your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

With business partners, we may share Your information with Our business partners as part of the service offering.

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, normally 30 days. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization unless there are adequate controls in place, including the security of Your data and other personal information.

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

- comply with a legal obligation.
- protect and defend the rights or property of the Company.prevent or investigate possible wrongdoing in connection with the Service.
- protect the personal safety of Users of the Service or the public.protect against legal liability.

The security of Your Personal Data is important to Us, but no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.

GDPR Privacy

We may process Personal Data under the following conditions:

Consent: You have given Your consent for processing Personal Data for one or more specific purposes.

Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.

Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.

Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.

Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.

Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.You have the right under this Privacy Policy, and by law if You are within the EU, to:
- request access to Your Personal Data.
The right to access, update or delete the information we have on you.

- request correction of the Personal Data that We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.

- object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground.

- request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it. It is our policy to delete user location data after 30 days.

- request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.

- withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us.

Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.

Children's Privacy


Our Service does not address anyone under the age of 18 without the consent of a parent or legal guardian.  We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.

Links to Other Websites


Our Service may contain links to other websites that are not operated by Us for FAQ or this Privacy Statement. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy


We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on our web page.We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on our web page.

Contact Us


If you have any questions about this Privacy Policy, You can contact us:
By email: info@plantquest.com

Trusted by Industry Leaders

Bausch + Lomb Logo
Pfizer Logo
Johnson & Johnson Logo
Johnson & Johnson Logo