The Waterford facility spans a sprawling brownfield site of 10 acres, including multiple levels and over 450 rooms and areas, such as ATEX-rated buildings and two Emergency Response Team (ERT) muster stations. Over years of expansion, the site operated with two separate fire alarm systems, each with distinct tagging conventions for alarms. Key challenges included:

1. Complex Alarm Identification: Over 3,000 input/output (IO) points across the fire and gas system, making alarm identification time-consuming and error-prone.
2. Delayed Alarm Response Times: Responders often faced significant delays in locating alarms, compounded by non-intuitive fire system interfaces at ERT stations.
3. Network Limitations: Poor network connectivity inside the facility added to the challenge of quickly locating and responding to alarms.
4. Operational Disruption: Inefficient alarm response resulted in unnecessary evacuations, prolonged downtimes, and high associated costs.

‍